return policy

The goods we sell are disposable consumables and personal items. In order to protect the rights and interests of you and other customers, we cannot accept returns or exchanges for purchased toys and merchandise unless the product is obviously defective. If you have any questions or special circumstances, please feel free to contact us, and we will do our best to address your concerns.

To be eligible for a return or exchange, your item must include the original packaging and accessories. Return shipping costs will be the responsibility of the buyer. We cannot accept returns or exchanges for items damaged due to the buyer's personal reasons.

Please contact us through our customer service on WeChat at PinklemonLA or email us at support@pinklemonla.com. Since the items we sell are personal in nature, all returns will be destroyed and will never be repackaged for resale.